All of Exsys Tool Repair’s work is backed with a six month limited warranty from the date of the invoice. All sealed units will need their seals replaced at some point based on the usage. This is most commonly referred to as routine maintenance. It is difficult for the end user to detect the worn seals before the bearings fail, so the bearings typically need to be replaced as well. It is not recommended for the customer to disassemble the unit for inspection for two reasons. 1. If the customer is trying to inspect the holder’s internal condition, they can disrupt the balance of the holder. 2. If the unit is sent to us for repair after this point, it is more timely and costly to reconfigure the unit. Trusting your holder in the hands of a professional who is specialized and a facility that will warranty the product is the soundest decision for you and/or your customer. It is our way of offering security in bringing all of your tooling back to the condition of the day you bought it. |
 |